Any ideas to access landline account?
Lordthor2001
Enthusiast - Level 3

Any ideas?

I'm trying to view billing info for my copper(POTS) traditional landline account.

With correct sign in info & verification I either get "We are unable to process your request at this time" or Error 404.

I can't get to any account pages.

I can access my wireless account without any problem.

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LawrenceC
Moderator Emeritus

Hi Lordthor2001,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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