Been without any phone service for over 8 hours
ChihuahuaValley
Enthusiast - Level 2

There is no way to report the outage online as the diagnostic does not show anything.  All of Chihuahua Valley in Warner Springs, California has not had phone service for over 8 hours and Verizon will not admit a problem despite numerous phone calls from friends who are outside the community and have phone service.  One of the neighbours was told there are no reports of an outage and was told that she could make an appointment for a tech to come out on the 15th!!!!!  Well if anyone at Verizon is reading this then get off your **bleep** and get this fixed.   951 767

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KaLin
Khoros Partner
Khoros Partner

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Support Cases".

There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.  Please keep all correspondence regarding your issue in the private support portal.

 

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Verizon_Support
Customer Service Rep

Laurel,

We never heard back from you on the issue. If you require further assistance please open a new thread.

Josh B

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