Blocking calls from call log on land line
LDHIDA
Enthusiast - Level 1

Since I have downloaded the new Fios app, I can no longer block spam calls from the call log for my landline.   I contacted Verizon via chat and was shown how to add each phone number to a list manually.   This is ridiculous.   Why does it say not available  when I try to block from the call log?   Under Call Features it shows that call blocking is activated but…is that the manual input?    Anyone have any idea how to get that to happen again?  I am getting up to 10 calls a day lately….don’t answer but they are a pain to listen to the phone ring.  Nomorobo is obviously not working.

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Re: Blocking calls from call log on land line
kh-gary
Moderator Emeritus

Hi LDHIDA,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.