Call Logs (Fios Digital Voice) menu on STB
tns
Master - Level 2

Perhaps I missed it but on one of my STB, I initially allowed it to set parental controls on for the call logs.  I actually don't want this (they're only adults here), but cannot figure out how to turn it off. 

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Mikede1
Enthusiast - Level 1

I had the same problem.  use verizon chat.   they will sent a code to reset and if that fails will reload the software. only lost the favorites when they reloaded the software.

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