Call blocking doesn't work
Steve-Mass
Enthusiast - Level 2

      I keep getting phone calls from {edited for privacy} the caller ID says Washington. They claim to be a pharmacy trying to sell Viagra and pain medications. I get between 2 to 4 calls per day and told them on numerous times.

      I added the number to my digital call blocking account and the calls still come thru. I contacted Verizon support and their answer was that the call blocking feature doesn't block long distance calls!!!! What kind of B.S. answer is that???

      If Verizon is going to offer a service than it should work, regardless if the call is local or long distance. If it'll only work for local calls than these digital FIOS features are WORTHLESS,,

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lasagna
Community Leader
Community Leader

Did you place your number on the Federal Do Not Call list?   If so, file a case and make some money off them.    If not, what are you waiting for?    You did not state if the incoming number was actually a domestic phone number or from an area code / country code outside of the United States.

Additionally, next time they call, note the exact day and time, ask for the call back number, company name,the operator's name or identification number, and then very specifically state "I do not wish to receive these calls from your company.  Place me immediately on your DO NOT CALL list and do not call again.  Future calls will be referred to the appropriate authorities for legal action.   Do you understand and acknowledge receipt of this directive?"

After that, keep good records and file a complaint as appropriate.

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Illya_Kuryakin

The DoNotCall registry is completely ineffective and they have admitted as much, They can't keep up, there are too many technology work arounds. 

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LawrenceC
Moderator Emeritus

As this thread is now six years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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