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I would appreciate help in figuring out how to retreave my phone records (outgoing and incoming calls) for 2012?
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Welcome to the forums. You're talking to other customers here.
Have you asked Verizon? Click here for ways to reach them: Contact Us.
Good Luck.
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Looks like they don't provide that.
Call History Logs Call History Logs Log for International Calls
You can view a log for your International Calls on the long distance portion of your home phone bill.
If you do not receive a paper bill, you can see your bill online at My Verizon.
- Sign in at My Verizon.
You must be registered at My Verizon to view your bill. If you are not already registered, instructions are provided so you can register. - When My Verizon opens, click Account then Bill.
You will be able to see your international calling log in the Details section of your Home Phone bill.
Log for Incoming Calls
Details of your local calls are not provided. If you need more information, please Contact Verizon.
Freedom or Freedom Extra Customers
Details of calls that are covered by these plans are not generally provided. If you need more information, please Contact Verizon.
Flat Rate Customers
Details of your local calls are not provided. If you need more information, please Contact Verizon.