This started a few days ago. I dial in at 212-366-5055, hit # and follow the prompts to enter 10 digit phone number and 4 digit pass code. It comes back with "Sorry I did not understand what you dialed. Please enter passcode.". I re-set passcode through the on-line service and tried again. Still cannot access. Still getting same message.
can people leave you a message? If so, dial your home number and press * as soon as your greeting starts to play. It will then prompt for passcode.
Check here to chech if access number is correct
https://www.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=WebVoiceMailAccess
Access number can change if you make a change to service.
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