Can't make calls but can receive them.
Missa1
Newbie

I have a dial tone.  When I dial a number the doesn't go through.  However, I am able to retrieve calls.  Before I unplug all my phone and go one by one as instructed - any other suggestions? Seems weird that I can receive but not place a call.  Verizon auto test says all is fine.

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Anthony_VZ
Master - Level 3

Is this happening on every phone in the house? Its the job of the phone to generate the touchtones that initiates the dialing. You are going to want to test with a different phone. If you are still having troubles and we need to dive deeper, please send me a private message so we can get your info.

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