Cancelling service
Enthusiast - Level 1

I have been trying to disconnect my 1 landline service since Feb. 24 

customer service issued me two ticket #s since Feb. 24.  I only get increasing bills for service that was supposed to be disconnected on Feb. 24. It is now May 8 2023. My question is this: Is Verizon a legitimate utility company?   Just askin 

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Re: Cancelling service
Moderator Emeritus

Hi Jr7272,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.