Copper phone lines
Enthusiast - Level 1

Having issues with humming sound on phone line. Verizon technicians have refused to do anything about it. I took several phones and plugged in out side, I can clearly hear humming on all of them. For some reason the humming isn't heard on the tech's test but set. Not sure why, and the tech wouldn't give me an answer. Anyone else experience this kind of problem?

Labels (1)
1 Reply
Moderator Emeritus

Hi @tghy2021 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.