DSL has been off and on all day. Phone has no dial tone.
wallywonks99
Newbie

Checked dial tone at box outside on the house. Me or the neighbor has no dial tone.

DSL is back on now phone is still not working.

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smith6612
Community Leader
Community Leader

Sounds like the tap out at the pole where you and your neighbor connect to might have been damaged. You'll need a Voice Repair tech to come out and see what is going on with the cabling, or PSTN equipment.

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ElizabethS
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon tech's assistance. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

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