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DSL has been off and on all day. Phone has no dial tone.
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Checked dial tone at box outside on the house. Me or the neighbor has no dial tone.
DSL is back on now phone is still not working.
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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon tech's assistance. Please contact our customer service team via live chat or email at:
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Sounds like the tap out at the pole where you and your neighbor connect to might have been damaged. You'll need a Voice Repair tech to come out and see what is going on with the cabling, or PSTN equipment.