Dangerous Low Hanging Wires
TooLow2023
Enthusiast - Level 1

We have a low hanging Verizon wire  over the private road leading to our home. Delivery trucks are unable to reach our home because of the  drooping  wire and we are worried that a fire truck or ambulance would not be able to access the house, either. We are no longer Verizon customers and the wire has been neglected and now poses a threat. Can anyone advise on how to get the wire removed? Can we get a case opened through this forum?  Thanks

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KH-OrnEsh
Moderator Emeritus

Hi @TooLow2023 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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