Dialing VM Access # incorrectly tells me I have no messages
SueS2
Newbie

My phone tells me I have voice mail messages via a blinking light and a notice on the phone's screen.. I can also listen to my voice mail messages online.  But when I dial into my voice mail using my access number and passcode I get a message that I have no voice mail messages. 

Any assistance in resolving this would be appreciated.

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