Digital Voice incoming calls problem
Venkat1
Newbie

I switched FIOS Digital voice from 11/11/2011.

I also have FIOS TV & Internet.

From today, I am noticing a weird problem with my telephone line.

1. Whenever I dial my home number from my cell phone, I don't get any ring back tone. But actually home phone rings. When anyone answers, no speech on either side. And occasionally someone else came on line either making calls.

2. I suspected cross wiring or something like that in about last few days.

3. For one week, things were working fine.

4. I tried to ask the other person what is their number just in case to make trouble shooting easier, but in vain.

5. Does it happen with anyone else?

6. I talked to Verizon and asked them to assist.

Verizon: Please help.

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prisaz
Legend

I have never had this occur. This is a peer to peer support community, but Verizon does participate. Please contact Verizon directly, and have tech support assist with diagnosing this issue.

http://www22.verizon.com/content/contactus/

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