Have tried to use FIOS digital voice mail features numerous time since switching to Verizon 4 months ago. Of the 30 or so attempts to retrieve a voice mail from my home phone line thru the Verizon portal, it has worked only once. Extremely long delays in the player loading, then an error message or two, a refresh or two and then it just sits there, looking like you can click the play button, but when you do - nothing. For minutes! I use a Macbook air that is about 7 month old, and a high speed broadband connection.
My old Cox service, while the web user interface looked comical somewhat like a kindergarden class art project, the features were robust and worked every time. Retrieved voice mail anywhere and everywhere over the internet, plus it had the text conversion feature - the voice mail was converted into a text message and sent to my phone! Really nice feature that Verizon does not have, but thought retreiveing VM messages over the web portal would be sufficient - but that feature does not work properly!
Fios Digital voice does have the ability to send email and text message notifications when a voice mail is received.
This is found under voicemail settings/voicemail notifications.
I do not use a MAC so I cannot help you out there.
Do you know you can listen to voice mail from your TV in addition to listening to VM on the phone?
Jim
I, too, have been unable to access visual voicemail since updating Java a month ago after being prompted by a message appearing on the voicemail page. Now when I click on a voicemail message link, it loads as if it will play but nothing happenes when I click the play button. Please post whether you've been able to get your voicemail to play. I use an iMac.
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