FiOS Voicemail - no stutter tone, but constant light indicator

[culpepper]

Hi,

I recently switched to Verizon FiOS phone (from Comcast).  When a message is left, there is no stutter dial tone.  Also, the message indicator light flashes both when there is a message and when there are no messages.   I have tried deleting all messages, calling myself, leaving a message, deleting it, and backing out of the menu system using * key.  All to no avail. 

I dread calling Level 1 tech support (as I run tech support for another company and know that the newb will be clueless).  Any chance one of the pros here wants to help reset my config?

Many thanks,

Culpepper

[VZ_Brett]

Whats up culpepper! Go head an private message me your info & I will look into it thanks! Brett

[itsnotthathard]

I spent over half an hour with two different techs attempting to regain stutter dial tone. Still nothing. 

And what is with this 'send me a PM' thing? Is there a reason you wouldn't want to answer in the forum?

[ElizabethS]

PMs are used to share private information that should not be posted on a public forum.