Fios Digital Voice block outgoing 411 and Operator Assistance

vtabone11
Newbie

How can I block my elderly mother with ALZ from calling 411 and Operator Assistance? She's running up a huge bill calling over and over.

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dexman
Community Leader
Community Leader

I looked through the Fios Digital Voice user guide and don't see a "native" way to block calls to 411. The service can block calls to international telephone numbers as well as different pay-per-call types.

My thought would be to call either Verizon Sales or Support (sales might be a good first choice) to see what they say. 🤔

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dexman
Community Leader
Community Leader

I looked through the Fios Digital Voice user guide and don't see a "native" way to block calls to 411. The service can block calls to international telephone numbers as well as different pay-per-call types.

My thought would be to call either Verizon Sales or Support (sales might be a good first choice) to see what they say. 🤔