Fios Phone service
Monica56
Newbie

My phone line has a dial tone, I am able to dial calls  a connection is made (to my cell phone) but no voice transmission.

 We can also get incoming rings but no voice transmission. Is this a common problem???

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ElizabethS
Moderator Emeritus

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

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