Fios Triple Play phone charges
yenracd
Enthusiast - Level 3

Hello!

I noticed on my latest bill from Verizon, I am being charged .75 for "direct dialed calls".  I have had this triple play for a long time now and this is the first time ever that I was charged for calls.  Does this sound like a mistake on my bill, or is it possible to be charged for phone calls when you have the triple play?  I made these calls within my own state, and I previously have made calls within my state without being charged extra.

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KaLin
Khoros Partner
Khoros Partner

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

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KaLin
Khoros Partner
Khoros Partner

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

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yenracd
Enthusiast - Level 3

Thank for the email link!  Appreciate it.

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