Help Getting Fios

brooklynofficemanager

Hi,

So I got this email form Verizon on September 10th 2023.


Your Fios® TV request has been updated.

The process of bringing you the power of Fios TV is underway, but is not complete yet.
We're in the process of obtaining access to your building and estimate that service will be available to you within 6 months. We will let you know once we have any new information.

We appreciate your patience while we work to bring Fios TV service to you.

For specific details, please visit our Fios TV Request Status page.

 

I called Verizon multiple times after the 6 month have passed, but now one knows how to help me.

 

Please Advise if you are able to.

Thanx,

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kh_jenn
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Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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