Help for My Verizon app

rojoeditor
Newbie

My My Verizon app says I never set up Fios Digital Voice voicemail. I set up voicemail in 2015, and it works. I want to access my voicemail on the app. 

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3 Replies
dexman
MVP MVP
MVP

Can you access the voicemail messages by using the browser-based webpage? 🤔

rojoeditor
Newbie

No, it also says I never set up my voicemail. 

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dexman
MVP MVP
MVP

Hmm...

Has a call been made to Verizon Repair to see if they can find something? If, not give them a try. Another option would be to reach out to the Verizon Business Office to have the account refreshed/updated. (This is something that is suggested when a subscriber is experiencing issues with certain aspects of their television service).