When I called Verizon the first time very nice sales guy promised me a service for $35/m when I got my first "full" bill in actually 60 days so I could not cancel, the bill was for $146.19. Very funny. Apparently besides a normal taxes and such Verizon added another $19.99 for the phone line. During the phone call with the customer service they told me that "It is necessary for me to have a phone line to provide a service". When I told them that it is a false advertising their supervisor Liz told me that it's not.
I told her that when they promised $35 service I expect $35 bill. Her answer was too bad. I asked to cancel the service and return equipment whigh she refused. I asked her to talk to her supervisor she refused. Sorry not paying for this **bleep**.
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