How do I get Verizon long distance repair service when CenturyLink is my local carrier?
ChuckSmith
Newbie

CenturyLink claims I must call Verizon, but Verizon can not find my account, and therefore can not help.

Verizon says call CenturyLink.

Enough of this dance.

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PJL
Master - Level 3

What problem are you experiencing?

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ChuckSmith
Newbie

I could not place long distance calls.  Incoming long distance calls worked.

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PJL
Master - Level 3

@ChuckSmith wrote:

I could not place long distance calls.  Incoming long distance calls worked.


That sounds like an issue with you service provider, not Verizon.  Your long distance provider may not be set up correctly, or someone may have deleted it.

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ChuckSmith
Newbie

What I really need is an official support document from Verizon that I can use to force CenturyLink to take the lead on the problem investigation.

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