I want a credit
mom471
Newbie

I was without power from Thursday Oct 11 til Saturday Oct 13 ; when power came on I had no Tv,house phone of  computer. Pepair man her today Oc 16 Fisos box fried from power surge. I feel I should get a credit .

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Edg1
Community Leader
Community Leader

Say your bill is $200 a month. For 3 days it would be like $20 credit. You'll have to call in but will probably have to deal with a long hold time based on what these forums say. You might want to take the loss. 

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LawrenceC
Moderator Emeritus

Hello mom47,
This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON.

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Edg1
Community Leader
Community Leader

Say your bill is $200 a month. For 3 days it would be like $20 credit. You'll have to call in but will probably have to deal with a long hold time based on what these forums say. You might want to take the loss. 

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