Incoming Call Block
Holly1
Contributor - Level 3

     I used incoming Call Block on my TV  for a number that keeps calling. It confirmed it was on the Call Block list. However, yesterday that numbr called again. I again clicked on Call Block and a  notice came up saying that number was already on the Call Block list.

    I have never used this feature before and I ddn't setup the Voicemail feature on my computer. Do you need to do that for the incoming Call block feature to work? All the other features such as Call Back, Delete Call, etc. work without using that setup on the computer.

Holly

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1 Solution
Hubrisnxs
Legend

Depends on what the number is, it may not be able to be blocked by Verizon. 

If it's out of area, a cell phone or a business number, then there's a possibility that it simply can't be blocked by them.  a caller ID manager (you would buy that at a store) can block it if it's one of those scenario's. 


Call BlockYou can use Call Block to automatically block incoming calls using a screening list that you create. Call Block will reject calls from phone numbers that match those on your Call Block list. Your Call Block list is limited to either 6 or 12 numbers, depending on your region.

When a blocked caller reaches your telephone number, they will hear a recording saying you are not presently accepting calls. You can temporarily deactivate Call Block or change your Call Block list at any time.

Calls made to you from outside your local calling area, through operator assistance, or from cell phones and some business phones cannot be blocked.

All calling features are subject to availability and compatibility restrictions.




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28 Replies
rible
Newbie

Congress exempted MANY types of organizaqtions from Do Not Call

Call your congressman to complain

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_dot
Specialist - Level 1

new limit for incoming call block......you can now list  100 NUMBERS .....at least that's what is shown in my online acct.....thanks verizon, and thanks also verizon  for letting me know about this change too (you didn't)

manhattanNYC1
Contributor - Level 2

Good news, Thanks    the-madscanner,  you let me know 100 numbers incoming call block 

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CRobGauth
Community Leader
Community Leader

My preference is to use a servce (for free) called nomorobo.

They won a contest from the FTC on how best to limit robocalling.

The more people that sign up, the better the service.

It uses the double ring feature that Verizon offers.

They monitor for certain numbers calling a large number oflines at once.

You hear one short ring and the nothing.

You can also add numbers to either a black list or whte list.

ANd you don't have to keep chasing the ever changing caller ids.

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_dot
Specialist - Level 1

fwiw, i can only block more than 10 numbers using pc interface, when i tried to block 11th number using fiostv menu, i got error about only blocking 10 number maximum....so i quickly got on puter to try and it works from here, so now we're up to 11 numbers blocked, certain to reach 100 by end of year......if fios being sold to frontier doesn't interfere with everything

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_dot
Specialist - Level 1

holly you can test if your  incoming call blocking is actually enabled by adding your cell phone number to your list thru your tv, then calling your home phone from your (blocked?) cell phone......remember to remove your cell phone number  from block list when done.

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APana41718
Newbie

I had the same problem until I deselected (removed the check mark) from block all anonymous calls.  It appears you only have the option of listing certain numbers or only block annyomnus calls, not both.  Don't forget to click "Save" after your selection.  Verizon should give us both features that works at the same time. 

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Rubyslippers509

I'd like to share a much more effective way to block calls that I recently (gleefully) discovered. Instead of using the Incoming Call Block (which requires that you constantly add new numbers to block because the robocallers constantly change, plus you end up having to listen to and delete a lot of unwanted messages), use the Do Not Disturb feature under CAlling Features. Activate "Play the system Do Not Disturb greeting," then input the phone numbers that you want to allow to get through (e.g., your mom, your kid, your dentist office). Unfortuately only 10 numbers are allowed on this list -- VERIZON, please increase the number and please allow an us to add an identifying name with each number!! I must say that, despite the limitation on breakthrough numbers allowed, this has been very effective way for me to block calls because most people call me on my cell phone anyway.  

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