Incoming calls not connecting...
linhelen
Newbie

All batteries are charged; landline connected; no problem with outgoing calls; handsets are fine. However, when I have an incoming call, the phone rings only once and then there is a disconnect. I have tested this repeatedly, calling from my cell phone, and others have reported this response when calling my number. Very puzzling. This has been going on for the past few days.

Suggestions welcome. Thanks.

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KH-OrnEsh1
Moderator Emeritus

If you are having an issue with your Verizon service, you could use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service. You can also schedule a repair. Here is the link: http://www.verizon.com/repair

You can also find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp

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