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I have to get the line outside my home repaired. It was cut a while back. I know it seems like a no-brainer, but does the inside wire maintenance plan cover this?
Solved! Go to Correct Answer
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Normally, any segment of wiring past NID would equal a chargable visit unless one has wire maintnence plan.
That would include the beige wire that you're referring to - as it's on yours (customer's) side of the NID.
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Outside up to the Network interface device (copper wiring) or ONT (FIOS), is always Verizon's responsibility.
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@tns wrote:Outside up to the Network interface device (copper wiring) or ONT (FIOS), is always Verizon's responsibility.
What about the wire between the Network interface device and the ONT; in my case, about 40 feet?
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Yours.
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There is one problem with me taking on that task. While I can open up the ONT and move wires at will, this is not true for the Network interface device (NID). The wires connecting the ONT to the NID terminate in a section of the NID that is sealed off by Verizon. I could probably get it open, but Verizon probably would not be happy.
@tns_2 wrote:Yours.
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"Outside up to the Network interface device (copper wiring)..."
And the beige wire that leads from the interface to the jack (inside the home)? Is that included?
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Normally, any segment of wiring past NID would equal a chargable visit unless one has wire maintnence plan.
That would include the beige wire that you're referring to - as it's on yours (customer's) side of the NID.
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Ok, thank you both for replying. 🙂
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How do I get it removed from my bill. I checked all over the site and can not find the option.
