Looking to drop landline phone from
CJVA9858
Enthusiast - Level 1

I currently have the Triple Play bundle but NEVER use my landline phone. When I first signed up, I was told that it was the same price to get the package with the phone (compared to the Double Play) - but they didn't explain that this was only true while the first 12-mo discounts were showing up on my bill. I'm hoing to see if it is possible to modify the bundle and drop the landline service - and if so, how much of a savings would it be? If anyone has been able to do this, I'd love to hear how easy/difficult it was to make the change and how much (if any) you saved. Thanks!

0 Likes
Reply
1 Reply
Verizon_Support
Customer Service Rep

Good evening CJVA9858,

Have you had a chance to speak with our retention department? They would be the only team that have the systems to remove the phone service and quote you your new bundle pricing

~Jess

0 Likes
Reply