Sometime over the past few years you had installed a new wire that passes over our driveway. In the past few weeks we have had, or at least attempted to have, several deliveries that required trucks. In all cases the drivers reported that they could not come up our driveway due to the low wire and that the front of their truck was snagging the wire. All three ended up having to return at a different time and hauling the delivery up our driveway by hand (and they were not happy people).
Who can I contact to get these wires raised to a level that normal trucks can once again access our house? We are in the Middletown, MD area.
Thanks in advance for your assistance.
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
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