Monthly Password Resets to pay Bill Online
miltonp
Newbie

Am I the only one who has to reset their password everytime I pay my bill.  Then within a few days i get the following note that makes it look like I requested it!

11/11/2016

Re: Telephone Number 540.......

As a result of your recent contact with Verizon through our call center, our automated phone system or our website, we've updated your account to add or change your password and secret question(s) and answer(s) for your Verizon online account.

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tns2
Community Leader
Community Leader

You should get such a message after you succeed in resetting your pasword,  But if you find it changed again, SUSPECT an account breach.  Make sure you contact Verizon and others about it.

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