Need to postpone turning off of phone

My phone is scheduled to be turned off on Monday, but we need that to be postponed for 4 weeks due to some unforeseen complications at this time.  At the end of 4 weeks it should be taken care of,if not we will get a hold of you before that time comes to postpone then, too.  But it should not happen.  Thank you, have a good day. {edited for privacy}

Re: Need to postpone turning off of phone
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.