New Voice Mail announced when there isn't one.
Enthusiast - Level 1

I actually got someone to fix this about three hours ago, but the problem has returned. I just can't bear to go through all of those voice prompts again.

Caller ID says there's a NEW VOICE MAIL. Phone blinks and beeps, but there is no Voice Mail to delete.

I am at a loss as to what to do. I tried calling myself and leaving a message and then deleting that. Didn't work.

Agent had to reset the mailbox to fix it. But it has returned.

I never had this problem when I had Vonage...NEVER.

1 Reply
Contributor - Level 3

We sent you a message on our private support board to assist you  and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.