Would not take reply with screenshots, so here it is without. Need to know how to reply with screenshots or upload PDF:
Here is what I see after logon:
After clicking Home, then scrolling down to Phone:
After clicking Manage your voicemails and missed calls:
Call Features on right: 1st 3 Active, rest Not active
Click Incoming call block:
Click Call block:
Scroll down – and now see the numbers:
I am completely baffled. I did this with the Community forum and My Verizon tabs open. Closed both and logged back in to My Verizon, but this time scrolled down to Call Filter on the right and click Blocked calls:
That is when I get the screens of zeroes for Call from, which is so confusing.
Well, looks like you’ve solved my problem, thank you so much – but what is the purpose of Call filter? It is Active, so shouldn’t Blocked calls show up here? Don’t remember how it was before the combined website.
A related question: If I click Mobile, I have to Sign out, then Sign in again.
When I do, then click Mobile, I now get the following options, but there is no option to block or unblock calls, like there is if I log on from my cell phone.
This is why the combined website is so confusing. Logon seems to take you to different paths for Home and Mobile, and, there are different tech support groups for Home and Mobile, but neither could help me with this. You were my last hope, so thanks again. Maybe you can make the website less confusing.
