No Dial Tone
Liam5
Enthusiast - Level 1

I've just learned that my home landline service is not working - DSL, however, IS.  Came home to check things out, did the NID check,  no DT.  Earliest repair date is 3/2/11???  R U SERIOUS?  5 DAYS!

Just tried VZ Live Chat - sorry, our office is busy or we're closed for the day.  WHAT?!?  It's 2 pm EST!  What gives?

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Shamika_VZ
Contributor - Level 3
Hi Liam,

We are very sorry for the delay to repair your phone service. I sent you a private message

Thanks,

Shamika_Vz Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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