No Land Line Service
Jeane2
Enthusiast - Level 1

Electric company cut underground (street) phone wires while doing work in our NJ neighborhood.  Verizon tech came to our home, verified same, and said he would put in a work order to have underground repairs done.  Original trouble ticket was closed, but no new one was ever opened. We had to call Verizon again. On the plus side, customer service rep was very helpful and arranged to have our calls forwarded to my cell phone.

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