No dial tone
kevron1
Newbie

I have not had a dial tone for awhile now. My phone will ring and when I pick it up to answer it it stops ringing but, I hear ringing in the handset and am unable to answer it. Has anybody else had this problem

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ElizabethS
Moderator Emeritus

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

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