No dial tone
heliotropetwo
Newbie

After my apartment renovation I connected my phone and DSL lines. My DSL worked but I got no dial tone on my landline. When I call my number via cellphone I get a busy signal. Although my DSL service was temporarily discontinued during the renovation, my landline service was not because I have LifeLine. Do I need to have a repair person sent or can this be corrected in some other way. There is nothing wrong with my handset.

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ElizabethS
Moderator Emeritus

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

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heliotropetwo
Newbie

I was able to establish a chat line on the matter and a repair person will be dispatched. Thank you.

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