No phone after storm

I finally have electric power back but no Verizon phone.  I can't get thru to Verizon because I have NO PHONE and they only accept emails for mobile concerns.  My mobile phone doesn't work where I live so I have to drive somewhere to sit on hold with Verizon (tried that 3 times for over 20 minutes and gave up).  I don't understand why they can't post outages in my area and list approximate times the service will be restored.  Today (after 5 days), when I entered my info,  they finally acknowledged a problem in my area.  When I enter my cell phone for them to call with restoration times, the site says it doesn't register due to TECHNICAL DIFFICULTIES.  I can't wait to get my phone back so I can switch to a different phone company.

Re: No phone after storm
Master - Level 3

I am sorry to hear about the service outage. We can check on the status for you. I have sent you a private message to get more information.