Odd Problem Calling Out
BigZees
Newbie

I have dial tone. I can receive calls. When I dial out I do not hear it ringing. The person who I am calling receives the call, answers it, and there is no one there. I have tried calling all my friends, wife, daughters and the same thing happens. I called my mothers house (no one is there currently) and it does ring on my end. I believe she still has the old pulse phone setup. How do I resolove this?

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walt178
Specialist - Level 3

@BigZees wrote:

I have dial tone. I can receive calls. When I dial out I do not hear it ringing. The person who I am calling receives the call, answers it, and there is no one there. I have tried calling all my friends, wife, daughters and the same thing happens. I called my mothers house (no one is there currently) and it does ring on my end. I believe she still has the old pulse phone setup. How do I resolove this?


That is a strange problem, but it seems like the problem has to be in the phone or the phone line.  Which leads me to 2 suggestions.

  1. Try a different phone.  If you haven't already.
  2. Contact customer support. 
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