PORTING IN MY LANDLINE PHONE NUMBER
surengambhir
Enthusiast - Level 1

MY FIOS TRIPLE PLAY SERVICE FROM VERIZON WAS INSTALLED YESTERDAY. VERIZON PEOPLE ARE HAVING DIFFICULTY IN PORTING IN MY LANDLINE PHONE NUMBER FROM VONAGE. THEY HAVE BEEN CONSISTENTLY SAYING THAT THAT MY PREVIOUS PHONE NUMBER I GAVE THEM IS NOT AVAILABLE. VONAGE SAYS IT IS AVAILABLE AND THEY WILL RELEASE IT AS SOON AS THEY HEAR FROM VERIZON. I SPENT A LOT of OT TIME ON THIS ISSUE TODAY. PLEASE HELP. 

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LawrenceC
Moderator Emeritus

Hi surengambhir,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.