Problem receiving Google Voice forwarded calls
deekaym
Newbie

I've used a Google Voice phone no. for several years which forwards to my land line and also my cell phone with no issues.  Now, the calls still forward but it only rings once once on my land line and is immediately forwarded to my voice mail (I use the voice mail on my land phone, not Verizon voice mail).  Since the call is immediately forwarded to voice mail, it never rings on my cell phone but shows up as a missed call.

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Verizon_Support
Customer Service Rep

Ok let's have a look, but I have two questions first

Is your home phone service with Verizon?  If so, do you have your "Do Not Disturb" service activated?

~Jess

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deekaym
Newbie

My home (land line) service is with Verizon.  As far as I know, Do Not Disturb service is not activated.

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