Hello,
I moved into my home in early 2019.
I've never attempted to activate the existing telephone line (POTS).
There is a jointly owned (between my local municipal electric company, and Verizon) telephone pole on my properly. The pole is old and damaged, and is not expected to last very long. I just recently buried my electric and Comcast Internet service (Fios is not available where I live) from the street to my house, so this telephone pole is no longer needed, and needs to be removed. My local electric company said that they put a work order in with Verizon to remove the pole, but they couldn't (or wouldn't) provide me with the work order #.
Is there a way that I can get the status or ETA on this?
I have some major projects (landscaping, and driveway paving) that are currently suspended until this pole is removed.
Thank you very much for any assistance that you can provide.
-John
Hi joedma, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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