Repair tech was suppose to come 2 days after strike
ahneeta
Newbie

I recently relocated to my current address.  After requesting that my service be transferred here I was told a tech. Would be here on Aug 9.  Of course the strike was called on the 5th.  I have only prepaid cell phone service which as become costly.  There is no way to contact Verizon again to let them know I still have no service.  Here is the icing on the cake.......I received a bill today for

$105.00 covering the period of time I've had no services could switch to comcast but then I would have no way to prove I've had no service.  I'm ready to make this a congressional issue since I reside in a senior citizen complex and it is very dangerous no to have access to a phone. 

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bjaret
Enthusiast - Level 2

ive got the same issue as you , I only moved from the botten basement apt to upstairs . Im now being told after ive had multipal tickets , that they have closed out over and over as being completed when infact they was not , told that they are not currently doing any installs at this time. Good luck getting service .. Unfortantly for me there my only sevice provider , so I have a small child at home and no 911 service. Ive turned them into the va corp commision.....

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tns
Master - Level 2

You should be able to go to my Verizon and find a item for checking trouble tickets.  Of course with the strike going on no idea how long it is taking them to respond to service calls.

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Jaime_Lee
Specialist - Level 3

I am sorry for your inconvenience. 

The place to check on trouble tickets is http://www.verizon.com/repair

Unfortunately, "moved" services is more so like an installation right now.

We apologize we were unable to make your installation appointment.  A Verizon representative will contact you to set up another appointment as soon as one becomes available.

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