Service and support
Mfmar54
Newbie
I have a medical condition and my phone has been out for days
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Verizon_Support
Customer Service Rep

We did not hear back from you on your Private Support case. We hope you were able to find resolution to your issue.

If you require further assistance, feel free to make a new post, and we can be sure to look into your issue. We're available for support around the clock.

Thanks,
Ali Adam

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LawrenceC
Moderator Emeritus

Hi Mfmar54,

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases". There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

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Mfmar54
Newbie

Perhaps there should be more technicians in the field to repair telephones.....does anybody remember how to do this

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