Setting up Home FIOS phone service
thompa124
Enthusiast - Level 2

Hi there,

Just checking the FIOS digital home phone service and found a surprising page!

My Cycle (whatever that is...) ends 12/31/1899

It also says that I have used the service for 261 minutes - since yesterday!

That is totally wrong - we have not been on the phone for over 4 hours!

How do I get this checked out?

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Regards,

Allan

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Anthony_VZ
Master - Level 3

Sorry to hear about the errors on the website for your account. We have sent you a private message to get some more account information to help you out.

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