Sub-account Users and FIOS phone call logs
dadu153
Newbie

Verizon created FOUR separate account "Profiles" within my home for Internet and Phone Logs viewing use at the outset of their installation Two weeks ago.

One Primary acct... which Verizon designates.... and THREE other Sub-accounts. Seems ONLY the Primary account is allowed permission to View FIOS phone call logs, block numbers etc.... We changed over from COMCAST a couple of weeks ago where not Only did the Primaey account had these priveleges, but that same Primary account bestowed priveleges to all the other Secondary Sub-accounts to do the same via a check box.....don't see that here.

so I'm wondering is Verizon allowing only ONE acct ..(ie. Primary) to have this feature?

CSAMPER

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Shamika_VZ
Contributor - Level 3

Hello,

Unfortunately that feature is not available. Here is more information in reference to our primary accounts.

http://www22.verizon.com/ResidentialHelp/HighSpeed/Account+Tools/Account+Management+Tools/QuestionsO...

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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