There is no Customer Complaint Tracking System or customer requests for enhancements
pjulian758
Newbie

Is anyone else annoyed that Verizon doesn't maintain a complaint tracking system or take requests for enhancements from customers?

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jonjones1
Legend

@pjulian758 wrote:

Is anyone else annoyed that Verizon doesn't maintain a complaint tracking system or take requests for enhancements from customers?


It is what it is. Even those that called in previously are being told there is no record of any call from them.

Its simple deflection. 

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