Thumping noise on landline
ajr52851
Newbie

There is a weird thumping noise on my landline phone after being on it for about 20 seconds or so. I was wondering if it is the phone itself or the lines.  I only have one phone and so I cant test to see if the same problem occurs with a different phone.  Any ideas?

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22Becca22
Contributor - Level 3

@ajr5285 wrote:

There is a weird thumping noise on my landline phone after being on it for about 20 seconds or so. I was wondering if it is the phone itself or the lines.  I only have one phone and so I cant test to see if the same problem occurs with a different phone.  Any ideas?


Hello,

Try going to verizon.com/repair

and then select the link 'Noise or Static on Calls'.  

The online troubleshooting wizard will go through the steps to check your account status, check for outages, test your telephone line and create a trouble ticket if necessary.

You can also reach Verizon's Technical Support directly at 1-888-553-1555.

Hope this helps!

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