Verizon Call Assistant on Verizon Home Page stopped working yesterday
biggs8717
Newbie

On my Verizon home page I can no longer see calls or voice mails.  It tells me to sign up for Verizon Call Assistant but I've been signed up & using it for a long time now. I can see emails & my bill but not calls or voice mails.  Any suggestions.

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HWest
Enthusiast - Level 1

I have FIOS digital voice and I can no longer see my voice mails on my home page.  Nor can I change my voice mail settings on line.  I put a repair ticket in which was closed without resolving the problem followed by a repair ticket on March 14 which is still open.  When I try to retrieve my voice mail on line the page says I do not have voice mail service.  I can retrieve my voice mails on my phone just fine.

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Anthony_VZ
Master - Level 3

HWest please check your private messages. I have sent you a message to get more information.

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Anthony_VZ
Master - Level 3

Sorry to hear that information is not syncing up corerctly to your account. I have sent you a private message to get more information.

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